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Shipping & Return Policy

Shipping & Return Policy

Welcome to Lovemaking Toy! We are committed to delivering a seamless shopping experience, from browsing our wide selection of sex toys and adult products to receiving your order discreetly and swiftly. Your satisfaction is our top priority, so please read our shipping and return policies carefully. We aim to make your online shopping experience as transparent, secure, and hassle-free as possible.

Shipping Policy

Shipping Locations

We offer shipping across India, including major cities like Mumbai, Delhi, Bangalore, Chennai, and Kolkata. No matter where you’re located, our service reaches you! Whether you’re in search of sex toys in Bangalore or adult dolls in Kolkata, we’re here to make your shopping convenient.

Discreet Packaging

Your privacy matters to us. All orders are shipped in discreet, plain packaging with no indication of the sex shop or adult toys within. Your package will arrive safely and securely, ensuring that only you know what’s inside.

Shipping Charges

Shipping charges for items like penis sleeves, anal toys, or strap-on dildos vary based on the product’s size and weight.

Estimated Delivery TimeWe strive to ensure your order arrives as quickly as possible

Standard Shipping
Available in all cities in India
Orders must be placed before 11:00 AM
For 3-5 Business days
₹0
Express Shipping
Available in all metro cities
Orders must be placed before 11:00 AM
For 2-3 Business days
₹399
next-Day Delivery
Available in cities like Mumbai and Bangalore
Orders must be placed before 11:00 AM
For Next-Day Delivery
₹599

Return Policy

We understand the importance of a reliable return policy, especially when purchasing adult toys and sex accessories. Below are our return guidelines to ensure your satisfaction.

Eligible Items for Return

Due to the intimate nature of products like dildos, masturbators, and sex dolls, we maintain strict return policies to protect health and safety:
Return Eligibility:
Only products that are unused, unopened, and in their original packaging are eligible for return. This applies to items like pocket pussies, strap-on harnesses, and vibrators.
Non-Returnable Items:
Certain items, such as condoms, lubricants, and other personal use products, cannot be returned.

Conditions for Returns

To be eligible for a return

Time Frame
Contact us within 7 days of receiving your item.
Condition
The product must be unused and sealed in its original packaging.
Receipt
A proof of purchase or order number is required for all returns.

Steps for Initiating a Return

100+
Contact Us
Reach out to our customer service team via email or phone with your order details.
80%
Approval
Once we review your request, we’ll provide instructions for returning the item.
80%
Approval
Once we review your request, we’ll provide instructions for returning the item.

Damaged or Defective Items

130+ HANDCODED BLOCKS

Reporting Damaged ItemsIf your order arrives damaged or defective, we’re here to help:

Notification:Contact us within 48 hours of receiving the product.
Description:Provide a detailed description and photographs of the damaged or defective item.

Replacements for Damaged ItemsIf eligible, we’ll send you a replacement item at no extra cost. Please note that this process may take an additional 3-5 business days.

Questions & Answers

Explore the common questions and answers about Celebration
How can I ensure my order is secure?
We use state-of-the-art encryption to protect your information during the ordering process. Your data is never shared with third parties, and our sexy shop is committed to maintaining the highest levels of security.
Can I cancel my order?
Yes, you can cancel your order before it’s shipped. For cancellations after dispatch, please refer to our return policy.
Can I track my order?
Yes, you’ll receive a tracking number once your order is dispatched.You can track through Delhivey Or DTDC courier. This feature is available for all products, from masturbation toys to adult dolls.
Are all orders packaged discreetly?
Absolutely. All orders, including those for bdsm equipment, anal plugs, or fleshlight alternatives, are packaged discreetly.
Didn’t find the answer you are looking for? Contact our support